Our central aspiration is to elevate basic customer service proficiency. By fostering an environment of focused engagement, we can effectively foresee and address guest necessities. Through this methodology, we generate individualized and exceptional experiences.

The team will participate in an intensive four-hour training session, which will consist of the following:

1. Understanding Hospitality (approximately 1 hour): A discussion on the definition of hospitality and its profound impact on individuals.

2. Effective Presentation and Service Techniques (approximately 1.5 hours): Practical techniques for professional introductions and maximizing service efficiency and guest satisfaction.

3. Teamwork and Unified Front (approximately 1.5 hours): Strategies for effective teamwork, presenting a cohesive and unified approach to guests, and the importance of being fully present in every interaction.

will provide the necessary tools to the staff so they can maintain consistency in their flavors. We will also assist with the creation of a more tailored menu. By developing a small and simple menu, we can more effectively capture the guest's attention.

The team will undergo three days of intensive training, broken down as follows:

• Days 1 & 2: Focus will be on equipment operation and essential cooking techniques.

• Day 3: Training will concentrate on daily operational flow and efficient workflow.

We understand the importance of having a strong presence on social media. To establish a compelling online brand, we will create professional videos and photographs showcasing the establishment, the food, and the cocktails.

This dedicated marketing session will be approximately 4 hours in duration, during which we will deliver the following:

• 4 Professional Reels: Short, engaging videos designed for maximum impact on social media platforms.

• 20 High-Quality Photographs: Professionally composed images perfect for showcasing the ambiance, dishes, and beverages.